Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@yadomarket.com. If your return is accepted, we'll email you a prepaid return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return shipping: If we sent the wrong item or it arrived damaged or defective, we email you a free prepaid return label and send the correct item or a refund once it is on its way back. For other returns, we email you a prepaid label and its cost is taken out of your refund. There is no restocking fee.

Damaged, wrong or missing items: Please inspect your order when it arrives. Contact us within 7 days of delivery with a photo of the item and the box. We send you a free return label and replace or refund it at no cost to you, including food and personal care items that otherwise cannot be returned.

What can't be returned: Perishable, frozen and refrigerated food; opened food; personal care and beauty products once opened; items marked final sale or short-dated; gift cards; custom or special orders; hazardous materials, flammable liquids or gases. Unopened shelf-stable groceries can be returned within 60 days.

Exchanges: The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds: Once your return reaches us, we inspect it and send the refund to your original payment method within 5 business days. We email you when the refund is approved. Your bank may take a few more days to show it.

Questions about a return: info@yadomarket.com or 872-802-4724.